• HDI Community

Coming Up!

02/25/2021

 

Virtual Roundtable Discussion

Join your peers to discuss the following topics:

Metrics

Which ones do you track? How do you use the info?

Are they the right ones?

KB / KCS

Tips and Tricks for Knowledge Base and Knowledge-Centered Service

 

There will be a drawing for a prize at the end of the meeting! 

 

RSVP Here!

 

 

Congratulations!

 

Best Service and Support Technician

Aaron Courtright - State of Nebraska

 

Laurie Lukken and Adam Hohbein made a quick trip to Lincoln to present Aaron with his award in person.  Aaron will now go on to the regional event, and then the regional winner will go on to the National event.  Good Luck Aaron!! 

 

Laurie Lukken, Aaron Courtright, Adam Hohbein

 

Laurie Lukken, Joe Homan, Aaron Courtright, Deanna Poe, Adam Hohbein

 

Do you want to be part of our team?

We currently have the following position open:

VP of Sponsorship

Click for a full Job Description

or

Contact us HERE

 

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Member discounts, exclusive content, up-to-the-minute notifications and more.

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What We Do

As the world’s largest technical service and support association, we focus on creating connections with people though events, services, and resources. Our network of local chapters is a convenient and dynamic way to collaborate with like-minded professionals in the IT Service Management and Technical Support communities.

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Live Streaming Meetings

Want to attend one of our meetings, but can't make it in person? If you are registered, you will receive a link to watch our Live Stream during the meeting.

 
Still can't make it? You will also receive a link to the recording of the meeting to watch at your convenience.